Life Care Centers of America’s Whatever It Takes And Then Some program honors
associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our October 2017 winners:
Christie Honn, social services director at Life Care Center of Burlington, Kansas, did whatever it took to make a resident’s birthday wish come true. When a resident told Honn that she wanted an ice cream cake from Dairy Queen for her birthday, Honn went to Dairy Queen to special order and pay for a cake herself. Dairy Queen told her that they don’t make individual ice cream cakes. Honn spoke with a manager and had one made special for the resident.
Yolanda Hastings, certified nursing assistant at The Highlands in Fitchburg, Massachusetts, showed how much she cares for her residents when she came in on her own time to cut a resident’s hair. The resident is a dementia patient who does not like to leave the dementia unit to go to the barber on another floor. Hastings went to the resident’s room and cut his hair after she had finished a scheduled shift. He was very appreciative of Hastings for using her own time to help him.
Adam Bunton, physical therapy assistant at Life Care Center of Banner Elk, North Carolina, went out of his way to make a resident happy. Bunton discovered that a primarily French-speaking resident wanted a book that was written in French so that she could enjoy some leisure reading. Bunton bought a French book from Amazon and gave it to the resident.